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EPIC Seafood was founded in 1991 and specializes in the import and distribution of frozen seafood from Africa, South America, Asia, and parts of Europe. The international cargo flows processed daily require efficient and reliable customs clearance.
We spoke with Filip Van der Vennet, Sales & Office Manager at EPIC Seafood, who offers a unique perspective on the evolution of customs processes. Throughout his career, he has witnessed the sector’s complete digital transformation: from paper customs files and filing cabinets to a fully automated customs environment.
In the video below, Filip explains how the implementation of Customs Streamliner® marked an important step in that evolution. Whereas customs formalities used to be handled entirely manually, they are now processed digitally through a single central platform. This not only improves efficiency and provides a clearer overview, but also simplifies day-to-day collaboration and the tracking of cases.
However, the collaboration with Stream Software went beyond the implementation of software alone. When EPIC Seafood took its first steps toward digitizing its customs processes, it was able to rely on the customs expertise of our consultants. In addition to a forward-looking software solution, Stream Software also provided the necessary guidance and expertise to further develop their customs operations. That combination of specialized customs knowledge and an integrated software platform continues to form the foundation of our long-standing partnership today.
In addition, Stream Software ensures that changes in customs legislation and international regulations are automatically tracked. This allows the team to focus entirely on its core activities, while ensuring the continuity and compliance of customs processes.
As Filip himself points out, any company involved in import and export can benefit from a digital customs solution. His own experience—from working with paper files to a fully integrated software platform—illustrates how digitization, combined with the right customs expertise, helps organizations operate more efficiently, reliably, and with an eye toward the future.
