By collecting this data, Stream Software can accomplish the following:
1. We can provide you with information faster (e.g. emergency procedures)
2. We can create content that is more relevant to you as a user of our Streamliner application(s). (e.g. subscribing to specific mailing groups)
3. We may notify you about new products, special offers, updated information and other new services that Stream Software believes may interest you. Where you have expressly agreed, we may allow other companies to contact you directly.
4. Our Customer Service may provide faster assistance to you as a user of our Streamliner application(s).
In order to improve the services we offer, we also collect anonymous information about the referring website (e.g. Google) or the referring banner that led you to Stream Software's website(s).
If you agree to provide Stream Software with personal information over the Internet that we need, for example, to send you messages or information, we want you to know how we will use that information. If you indicate that using this information as a basis for later contact with you is not desirable, we will respect your wishes.
Stream Software collects information about you by directly requesting data from you (for example, through a registration form). The personal data is provided via email, our websites, social media, by phone or personal contact.
That information is stored in a secure environment and protected by a combination of physical and technical measures. This information is for our employees only and not accessible to the public.
Stream Software will keep this information in a secure and protected environment for as long as it can help us better understand how to serve you and respect your wishes.
In addition, laws may require us to retain this information for a certain period of time. Please refer to the relevant question in this section to learn how to correct or update stored information about you.
Stream Software stores this data in Belgium on its own servers. Stream Software independently or with external suppliers maintains and improves the systems where the data in question is stored.
This policy applies to customers, prospects, users of our software applications or other individuals who contact Stream Software.
Through our contact information on the website, you may always contact us to examine and update the personal information provided.
You may also unsubscribe from newsletters at any time using this contact information.
The Internet is not a secure system. You should always exercise caution when providing information while online. Personal information collected through Stream Software's websites and other channels is stored on secure servers that are not accessible to the public.
If you do not wish to register or provide personal information, you may still use the Stream Software websites. Even if you do not register, we will sometimes collect anonymous information about how you have used the Web Site. This is information that does not identify you personally but may be useful in providing or improving the services we offer.
We are currently drafting a standard processor agreement that will soon be available to all our customers. If you, as a customer, have your own processor agreement, please provide it to us using our contact information.
